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FAQs

What size of pictures can I use with Photo Tracks?

A single track can hold three 4x4 photos or two 4x6 photos.

Can I mix photos of different sizes?

Absolutely. Many people prefer to mix up their design using both 4x4 and 4x6 photos. While others choose to use photos with all the same dimensions. 

What are the dimensions of a single track?

Each track measures 12" long and just over 4" tall

How many Photo Tracks do I need for my wall?

Typically, the 8 pack is ideal for really small spaces such as an office or a nook in your home. The 16 pack is great for medium size walls often found in the entryway or kitchen. And the 32 pack is perfect for larger walls such as those in your living room or family room. With Photo Tracks, you can customize your design to your unique wall space by adding or removing tracks at any time.

Do you print photos?

No. We only provide the Photo Tracks and the adhesive to mount them. We are actively working on partnering with a photo print company. We recommend using your preferred online or local print store to purchase your photos.

Will Photo Tracks peel paint off the wall?

The short answer is “No”. Most people have no issues or concerns!

Yet the long answer is “Unlikely, but possible. Please let us explain more”. The included adhesive has been tested repeatedly and designed to prevent paint from peeling off the wall. However, there are several variables such as the paint quality of your wall, the age of paint, user installation, weather, and other wall surface factors. Do not place the adhesive directly over previously patched holes in the wall, as we have noticed that the patch job may not be strong enough to withstand the repositioning of the adhesive. We are not responsible for any damage.

How long will the adhesive stick?

We have been testing it for a couple of years, and it is still holding strong! However, many factors will influence the strength and stickiness of the adhesive.

High levels of humidity will decrease the effectiveness of any adhesive. Consider using thumbtacks if the level of humidity is high in your home.

Dust on the wall, improper installation, frequent repositioning, and changes in the air can affect the adhesive properties.

Where else can I buy Photo Tracks?

The only place Photo Tracks are sold is right here on this website. Perhaps in the future you will find Photo Tracks in stores or other online platforms!

When will I receive my order?

All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

What is your return and refund policy?

We’re so convinced that you will love Photo Tracks that we offer a 100% refund and FREE return shipping. Yet if Photo Tracks just aren’t for you, then contact us within 21 days of receiving your product. Or give them to a friend, and they will love you!

How do I remove the adhesive?

Occasionally, you may find the need to remove an adhesive. First, you will need to peel it off the track. This will require some effort!

You will now have a sticky residue remaining on the track. We found that using a product called Goo Gone Adhesive Remover is the best and easiest solution to removing the sticky residue.

How do I transport Photo Tracks when I move?

First, you will need to slowly pull the Photo Tracks off the wall. You can then choose to either remove the adhesive and purchase new adhesive, or place the tracks on wax paper.

You can lay Photo Tracks on top of each other. Just ensure a layer of wax paper separates each track to prevent them from sticking to each other.

Help! I want extra adhesive!

Each package comes with enough adhesive for 2 pieces to be installed on each track. Plus, we include a couple extra pieces!

However, occasionally you may find the need to purchase extra adhesive. Perhaps you are moving to a new location and decided to remove the old adhesive from each track? Or during installation your adhesive collected dust and ultimately did not stick as well?

In the event that you wish to purchase additional adhesive, you may do so by clicking HERE.

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